Common Questions

Here are the answers the most common questions visitors to this site may have. If you find that your question is not answered on this page, contact Faith.

What do I do if I am in Crisis?

Faith Winters is not a counselor who is available for 24-hour emergency crisis intervention. If you are having an emergency, if there is immediate danger of harm to yourself or others, call 911 or your local emergency hotline (in Washington County, Oregon, Crisis Line 503.291.9111) or go to your local emergency room. Don’t wait for my return contact. Get local help right away. I want you to be safe.

What kind of counseling services do you provide?

I specialize in counseling people struggling with anxiety, nervousness and stress. I also help a lot of people with relationship struggles, parenting concerns and depression.


How do I get counseling services?

Contact Faith to discuss your needs and to set up an appointment for your first intake session.


Where are you located?

My clinical office is located in Beaverton. Contact Faith


What are your hours?

I offer day and evening office appointments on Monday, Wednesday and Thursday,


What are your qualifications?

I am a LPC, A Licensed Professional Counselor with a Masters Degree in Counseling. In addition I am a National Certified Counselor, A Distance Credentialed Counselor and a Certified Family Life Educator. See more about my credentials here.


I am concerned about my privacy. How do you protect that?

As a therapist I am aware that in order to heal from deep emotional wounds clients need the safe environment of confidential, private counseling. I am very careful about your privacy. I strictly adhere to professional ethics as well as local, state and federal privacy laws.


How much do counseling services cost?

Fees depend on what kind of services you receive. Click here to see current fee schedule. If you are low income and do not have insurance coverage discounts may be available using my sliding scale to help you with costs. Payment in full is expected at the time of service. You can pay by cash or check at your appointment, or you can use the online payment options before your appointment to pay by debit card, credit card or bank account through PayPal.


Do you accept insurance?

Yes, I accept payments from most insurance companies. Please note that Faith Winters is an "In-network" provider with some insurance companies and an "Out-of-Network" provider with many other insurance companies.  This will affect the level of coverage (if any) that an insurance company is willing to provide. If you would like to verify what your allotted coverage would be, simply call the phone number on the back of your insurance card to get a quote.  Co-Pays are expected at time of service.

Do you accept Medicare, Medicaid?

Sorry, I cannot at this time accept Medicare, Oregon Health Plan or Medicaid.


What if I don't have insurance?

Fortunately I can provide a limited number of time slots for uninsured clients with a sliding scale that reduces costs based on your family's income.


What if I need to cancel my appointment?

Please provide me with 24 hour notice is you need to cancel your appointment.  Without 24 hour notice you may have to pay for the missed appointment.

How do I make a donation, or provide funds for someone else's therapy?

I do accept funds to help pay the costs of those who cannot afford the cost of counseling.

Do you prescribe medications?

No. As a Licensed Professional Counselor I offer help through the proven effective means of talk therapy, cognitive therapy and behavioral therapy, but not medication. 



Who are all these different kinds of mental health people?

Psychologist, Mental Health Counselor, Mental Health Therapist, Mental Health Practitioner, Mental health professional, Psychotherapist, Psychotherapy, Marriage and Family Counselor, Marriage and Family Therapist, Professional Counselor, Psychoanalyst, Therapist, Counselor, Pastoral Counselor, Social Worker and Analyst.

     To sort out the list a bit:
             The main mental health professions asked about are:  Psychologist, Social Worker, Marriage and Family Therapist and Professional Counselor.

             The way to describe some of what these professionals do is: therapy, counseling, talk therapy, or psychotherapy.

             The general way to refer to these professionals is: Mental health professional, Mental health practitioner.

Which of these mental health professionals do you need?

If you are seeking talk therapy any of these professions has individuals trained and experienced in talk therapy. Where they differ is in their specialty. In general: A psychologist specializes in testing and assessment of brain function (i.e. learning disabilities, etc.); a social worker specializes in how organizations and families function in society (how to get the agency help needed, etc.); a marriage and family counselor specializes in working with couples and family relationships; a professional counselor specializes in general talk therapy. You should ask whether the mental health professional you choose has the experience and credentials for your specific needs. For a further discussion of the titles and phraseology used by graduate level therapists see The Titles and Descriptions Used by Mental Health Professionals

How long will you be in therapy?

We make the decision about length of treatment together. Often I will have a rough idea after a session or two of how long it might take for you to reach the goals that you set. Some clients remain in therapy for just a brief time, six to eight sessions. Other clients who have had long-standing problems may choose to stay in therapy for many months.

What happens in Counseling?

Generally we meet together once a week for about 50 minutes. During that time the complete focus is on you, what is going on in your life and what will make your life better. I will help you to build insight, to gain understanding and to learn to respond in stronger, healthier ways. I often will suggest things you can think about or do between our sessions for your continued growth.

How will you know if therapy is helping?

Most clients notice a decrease in their symptoms, including relief from distress, better decision-making abilities, improved relationships and new coping skills, within three to four weeks of therapy if they have been faithfully attending sessions and doing the suggested assignments between sessions on a daily basis.